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I have booked a health and safety test for the wrong day. What do I do?


Please call us on 0844 682 0844 Mon-Sat, 8am-11pm.



I have failed my Health and Safety test. What shall I do?

If you failed you need to re-book the Health and Safety test and you have to pay again the full amount for the test. Please contact our Sales department on 0844 682 0844.


I have lost my Health and Safety test certificate. What shall I do?

You can apply for a duplicate, if the certificate you’ve already lost is still valid. If not, you will have to take the test again


I have failed my test and would like a refund.

As per our terms and conditions, CSCS Direct are not responsible for candidates who failure their test, in order for us to re-book the test, the client would have to pay again

I have not received details of my test time and place?

An advisor shall contact you shortly and schedule your exam. The advisor will provide you with the confirmed test time, venue and required documents you need to take with you. 


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