Frequently Asked Questions
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A Test + Retest is like booking two tests. Should you not be successful on your first test you can just contact us and we will forward you a list of dates to take your second test. Please note that tests cannot be taken within 48 hours of each other due to CITB Testing Policy.
The CITB Health, Safety and Environment Test is a multiple choice test that covers health and safety best practices in construction, along with environmental awareness issues.
If you have any issues, such as an appointment is unsuitable, or are unsure if you are scheduled for the correct test/card type for your needs, please let our team know and we will assist and answer any questions you have.
To request to cancel an appointment, please email us (using the button below) and include the following information:
1. Booking reference number (6 digit reference number)
2. Candidate’s full name
Please remember to tell us if you wish to reschedule/postpone as opposed to cancel in full.
Important: If your test is due to take place in under 5 working days, you are not eligible to a refund upon cancelling your appointment. If you are unable to attend an appointment provided, do let us know and our team will provide all availability and assist you in every manor to help resolve any issues.
Candidates are required to bring one form of identification listed below bearing a photograph and signature:
• A valid passport of any nationality with a photograph of the candidate and their signature
or
• A valid UK only driving licence (full and provisional licences are accepted) with a photograph of the candidate and the candidate’s signature
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* If you have a test scheduled and are unable to meet the ID requirements from the options provided below, you must contact us a minimum of 5 working days prior to your testing date to be eligible to postpone/reschedule *
What to do if you DO NOT have a Passport or UK Drivers Licence?
New changes to ID Policies from 1st April 2020
If you do not have a valid Passport or Drivers Licence (UK) – you can still attend your test, providing you take additional forms of ID along on the day.
• The first and last name that the candidate uses to register must match exactly the first and last name on the ID that is presented on test day. You will need two items of valid ID (no more than 6 months out of date), one from List A and one from List B below:
List A: (photographic ID)
– Non-UK/Non-EU Photocard Driving Licence
– Passport without signature
– European National Identity Card
– CitizenCard or other proof of age card showing the PASS hologram
– Young Scot Card showing the PASS hologram
– CSCS card or CSCS Partner card showing the CSCS
Logo (Hologram)
– UK Armed Forces ID card
– UK Armed Forces Veteran ID Card
– UK Home Office Travel Document
List B:
– Credit Card
– Debit Card
– Bank Statement
Photocopies of ID will not be accepted.
If none of the above alternatives are available to the candidate, there is one other option of a waiver form. This can be printed out, filled in and then used at the test centre (please ensure you read and complete this correctly when using it as a form of ID for your test).
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DOWNLOAD Waiver Form:
DOWNLOAD WAIVER FORM
With a countersigned photograph of the candidate and their signature – follow the guidelines on the waiver form about two additional ID requirements and instructions.
– Recent utility bill (less than 3 months old)
– Bank Statement (less than 3 months old)
– Credit/ Debit card
– EU country ID card
– Young Scots card
– Building society passbook
– National Insurance card/ Addressed pay slip or official HMRC letter including NI number
– Inland Revenue card
– Student ID card (with candidate photograph, initial and surname, year and institution of study)
– Valid CITB scheme card e.g. CSCS card
– Valid HM forces military ID card
– Paper driving licence
– B79 prisoners notification of discharge letter
The Operative Test can be taken with a choice of many languages in the form of a voice over (including English).
The languages available are:
– English
– Welsh
– Bulgarian
– Czech
– French
– German
– Hungarian
– Lithuanian
– Polish
– Portuguese
– Punjabi
– Romanian
– Russian
– Spanish
When booking, please select ‘Operative’ in the exam type field, then choose your desired Language in the language selection.
Please get in touch with our team, letting us know the test centre(s) you wish to be provided live and up to date availability for.
Get in touch now call 02032866488
If you are looking for test centre locations available to attend, along with any address information, all test centres can be found here: CSCS TEST CENTRES
If your card is due to or has expired, to renew the card you will need to take the correct test.
If you’re unsure which test you require, you can use our quick guide below. If you’re still unsure, simply get in touch with our team who will guide you through.
The Operatives covers all common trades such as Labourers, Bricklayers, Carpenters, Painters & Decorators, Groundworkers and many more (including Cleaners and other construction related occupations), along with being suitable for the most popular CSCS cards: Green CSCS Card, Blue CSCS Card, Gold CSCS Card, Yellow CSCS Card and Red CSCS Card.
The only time you may need to take another test other than Operatives, is if you are any of those listed below:
– Manager or Professional = Managers & Professionals Test
– Supervisor = Supervisor Test
– Plumber = Plumbing/Gas Test
– Demolition = Demolition Test
– Highways = Highway Works Test
– Scaffolder / Roofer = Working at Height Test
– HVACR = HVACR Test
There are only two types of books, making it easy to know which you need.
Health, safety and environment test for operatives and specialists 2019: GT100/19
This book covers all test types (except Managers & Professionals) – therefore if you are taking any test which is not the ‘Managers & Professionals’ test, you require this book.
Health, safety and environment test for managers and professionals 2019: GT200/19
This book covers the Managers & Professionals test.
There are many types of CSCS Cards (Green, Blue, Gold, Red, Black, White).
Remember: Before you can apply for a card, you must take the correct test. (click here to find out)
The most common CSCS Card is the Green CSCS Card (Labourer) – this is used for labourers, along with many other trade/occupations and candidates who do not hold formal qualifications and cannot apply for a higher level card.
Click here to see all CSCS Cards types and information.
If you’re unsure or want to speak to our team about anything, please get in touch Call 02032866488 .
It’s likely you need to take the Operative test.
The Operative test covers all common trades such as Laborer’s, Bricklayers, Carpenters, Painters & Decorators, Groundworkers, Dry Liner Fitters and many more (including Cleaners and other construction related occupations), along with being suitable for the most popular CSCS cards:
– Green CSCS Card
– Blue Skilled CSCS Card
– Gold Advanced CSCS Card
– Red CSCS Card (Trainee, Apprentice, Experienced)
The only time you may need to take another test other than Operatives, is if you are any of those listed below:
– Manager or Professional = Managers & Professionals Test
– Supervisor = Supervisor Test
– Plumber = Plumbing/Gas Test
– Demolition = Demolition Test
– Highways = Highway Works Test
– Scaffolder / Roofer = Working at Height Test
– HVACR = HVACR Test
Call 0844 682 0844 / 02032866488