Will I get a refund If I cancel my CITB Test?

If you cancel your test within 4 days of the test date no refund can be given. If the cancellation is over 4 days until your test date a refund for each test booked can be given minus £20 administration charge. You may want to consider rescheduling your test instead of cancelling by looking at the information in the “can I reschedule my test” box above.

We also operate a fair refund policy. If you place an order and we haven’t booked your Test date, you will be refunded in full.